In all the examples given for our role where those responsible are prepared to accept liability there are inevitably cases where there is a denial of responsibility and if the business in question is to obtain redress for its loss it has to reverse this position.
In many cases where the parties have reached an impasse we have been able to resolve the matter by presenting a succinct argument that is supported by (invariably fresh) evidence.
We also find that businesses that assess losses themselves often overstate losses as a result of not understanding the principles involved. When presented with poorly argued and overstated claims it is unsurprising that it will be met with resistance. We have found that in the majority of cases when the losses are properly assessed and the methodology explained the claimant is happy to restate their losses knowing that they represent what has actually been lost.
Inevitably there are all too many cases where legal action has to be taken but for most this will be a step into the unknown, and one that can become an expensive distraction of the business.